The Five Behaviors™ is the result of the partnership between Wiley Workplace Learning Solutions and best-selling author Patrick Lencioni. Our mission was to create a programme that improves team effectiveness and productivity through the understanding and application of The Five Behaviors: Trust, Conflict, Commitment, Accountability, and Results. This unique learning experience helps individuals and teams build effective work culture through communication and collaboration.

The Five Behaviors® provides impactful virtual and classroom learning experiences that help people, teams, and organisations achieve new levels of effective collaboration and teamwork.

Five Behaviors

With over 3.2 million copies sold since its 2002 release, Patrick Lencioni’s The Five Dysfunctions of a Team continues to serve as a cornerstone for teamwork and organisational development. 

Learn the origin story of The Five Behaviors™, explained by its author and creator, Patrick Lencioni!

In this short video, Patrick explains why he created the Five Behaviors model, how it can revolutionise the way teams and organisations work together, and shares a special message for leaders that you don’t want to miss.

The Five Behaviors® Model

  • Trust One Another
    When team members are genuinely transparent and honest with one another, it forms a safe environment that creates and builds vulnerability-based trust.
  • Engage in Conflict Around Ideas
    With trust, team members are able to engage in unfiltered, constructive debate of ideas.
  • Commit to Decisions
    When team members are able to offer opinions and debate ideas, they feel heard and respected, and will be more likely to commit to decisions.
  • Hold One Another Accountable
    Once everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.
  • Focus on Achieving Collective Results
    The ultimate goal is the achievement of results, unlocked through implementing the model’s principles of Trust, Conflict, Commitment, and Accountability.

The Five Behaviors® Difference

  • The Model 

    The Five Behaviors™ Model, based off Patrick Lencioni’s best-selling book The Five Dysfunctions of a Team, enables people and teams to get results while simultaneously creating a collaborative, more enjoyable work environment. 

  • Trusted Network of Partners

    With deep product expertise, our network of Authorized Partners and Certified Practitioners provide impactful experiences to organisations worldwide. 

  • Transformative Experience

    Participants receive results in the form of a personalised profile combined with a powerful virtual or classroom learning experience that ensures a positive and lasting transformation to the team dynamic.  

  • Wiley Brand

    The Five Behaviors is part of the Wiley Family, fueled by 200+ years of publishing excellence.